How to cancel Netflix: stop your Netflix subscription on iPhone, iPad, Android and online

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Bernard Perron
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Netflix is, by far, the most popular on-demand video streaming service available today (aside from YouTube, of course). It's helped change the way we digest video content, binge-watch TV shows, and breathe new life into low-rated B-movies that time forgot.

Plans start from $8,99 per month, rising to $15,99 per month if you want Ultra HD footage and multiple subscription accounts. Whichever plan you choose, you will have access to Netflix



However, you may not want to keep Netflix after your one-month free trial ends. Many subscription services hide their unsubscribe buttons deep in their settings, but Netflix is ā€‹ā€‹surprisingly easy to unsubscribe.

If you want to cancel Netflix because you think you've watched all the great content it has to offer, here's how you can cancel your account.

How to Cancel Your Netflix in Browser

  1. Log in to your Netflix account and select your profile icon, then click "My Account".
  2. On your "My Account" page, you should now be able to see everything about your account, including plan details, settings, and playback preferences. Click "Cancel Membership" under "Membership & Billing" to cancel your membership.
  3. You will now be redirected to a confirmation page to confirm the termination of your subscription. Be warned: if you're on the cheapest tier because you joined Netflix early on, you'll pay the higher rate when you return.

How to cancel your Netflix: Android

  1. To cancel your Netflix account on an Android phone or tablet, you will need to visit the web browser. Open the Netflix app on your Android and tap the profile icon in the top right corner.
  2. Tap Account and choose the web browser you want to use to cancel your subscription.
  3. From there, follow the same steps you used above to cancel your membership.

How to cancel your Netflix account: iOS

iPhone and iPad users can bypass Netflix account completely. Head straight to Safari or Chrome and visit your Netflix account page. From there, you should be able to use the desktop version of Netflix to cancel your subscription.



  1. Tap the three vertical lines in the upper right corner and tap "Account".
  2. Scroll down the page and tap "Cancel Membership"
  3. Confirm cancellation

When you initiate the cancellation, you can still access Netflix content until your bill date. To check your billing date, go to your account settings and look under "Membership". The next billing date will be indicated.

You should receive a cancellation email from Netflix. Check your email to make sure you will no longer be charged for Netflix.

Cancellation of Netflix if billed through another service

It's not uncommon to sign up for Netflix through Amazon, iTunes, your ISP, or even another service. Unfortunately, if you signed up through one of these services, you cannot cancel directly through Netflix. This is because your account is actually linked to another service.

For those who signed up using iTunes, you can cancel by opening the Settings app on your iPhone. Tap your Apple ID at the top, then Subscriptions. From there, locate the Netflix subscription and cancel it.

Amazon subscribers can visit the Subscriptions and Subscriptions page to cancel their Netflix service. Click on the Advanced Controls option and choose the option to cancel.

Canceling Netflix via Google Play is also easy. All you have to do is open the Google Play Store on your Android device and click on the three-line menu in the upper left corner. Tap Subscriptions and tap Netflix. Select the option to cancel and follow the prompts.



If you're billed through an ISP like Comcast Xfinity, visit your Netflix account page for instructions on how to cancel. Comcast, in particular, has already offered the service for free, so you may not pay for the service at all. You can also log into your ISP account to check subscriptions. It's the same if you are billed by your mobile operator.

How to Cancel Netflix if the Account Has Been Hacked

Netflix users around the world have encountered the unfortunate internet pirates. If your account has been hacked and login information has been changed, you may be wondering what to do. You cannot log in to cancel the account, so how do you recover the account or stop billing?

Assuming you're not paying for Netflix through a third-party service, you'll need help logging in. Go to the Netflix login page and click the "Need Help" button.

Netflix will require your login information and billing method on file. Once you provide this information, the support team will help you recover your account so you can cancel it. We have more information about recovering your account here.

Downgrade your plan

If you're here because you want to save some money, you might not be ready to lose access to some of your favorite shows and movies. If so, you don't have to cancel your plan to save some money.

Unless you're on the lowest plan, you can change your subscription and save on costs.



Following the same steps as above, just tap on your current plan. From there, tap "Change plan" and select the one you want to continue with (in this case, it would be the basic plan). Click on the Continue option.

You will receive a confirmation email once you have changed your plan. Remember that the same billing will apply in the event of cancellation, which means that you will continue to have access to your current plan until the billing date. After that, you will continue to charge, but at the new cost and you will receive the new features.

Frequently Asked Questions

If you have any more questions about Netflix's cancellation, we've got you covered below.

I canceled my subscription, but I was still charged. What is happening?

Netflix cancellations take effect on the next billing cycle. This means that if you are due to be billed on the 1st of the upcoming month, but cancel on the 15th, you will still have access to all Netflix content up until the first.

Unfortunately, delays can occur when canceling, which means that if you cancel your subscription within a day or two of the renewal date, you may see additional charges.

Once you have canceled your membership, verify that you have correctly canceled by checking your email. You should receive a confirmation email. If you haven't received one, sign in to Netflix and check that your subscription is about to expire (a notice will be displayed).

Finally, if you're sure you canceled your account on time and you canceled the correct account (you may have more than one), contact Netflix Support for help. Netflix's official stance on refunds is that they don't offer them, but if you've been charged incorrectly, it's worth reaching out to get your money back.

I don't see the cancel option under my profile. Why not?

If you've followed the steps above but don't see an option to cancel, it's because you're being billed through another service. If you're not sure which one, visit your Netflix account page and click the link where your billing information should be. This will guide you through the cancellation process for setting up your individual account.

Can I reactivate my account?

Yes. Netflix will allow you to reactivate your account for up to 10 months. If you do so during this time, your viewing history and everything will remain intact.

If you attempt to cancel after this period, you will need to create a new account.

Can I suspend my account?

Pausing a subscription allows users to suspend their payments and service for a period of time. Currently, not everyone has the ability to suspend their accounts. Netflix confirmed in July 2022 that it was testing the feature. Fortunately, as long as you resume your account before the 10th billing period, you can resume your service as before.

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