How to Change Your Email Address on Etsy

When signing up for an Etsy account, buyers and sellers must provide a valid email address. Whether you are buying or selling, your email address is extremely important. As a buyer, the Etsy Support team uses your email address to notify you of the latest items you may want to purchase. As a seller, all incoming payments are processed through your email address. This is also how Etsy Support contacts you with payment issues.



This article will walk you through the steps to change your email address, so you can have an email address that suits your needs.

How to Change Your Email Address in Etsy on PC

Your email address is an essential identifier on Etsy. If you decide at any time that this email address needs to be changed because it no longer accurately represents your professional or personal identity, you can change it in a few steps:

  1. Visit the official Etsy website on your browser and enter your credentials to sign in.
  2. Once logged in, open the settings section of your account.
  3. Scroll down to the email subsection.
  4. Locate the "modify your e-mail" form and fill in the requested information.
  5. Click on “Edit email”. At this point, Etsy will send an automated confirmation link to your old Etsy email address.
  6. Log in to your old email address and confirm the code on your Etsy account. This will verify that you are the owner of the account and validate your request. The new address will then be made immediately.

How to Change Your Email Address in Etsy on an Android Phone

If you're no longer comfortable with your current Etsy email address, you don't need to create a whole new account. Instead, you can change your email address in just a few steps:



  1. Open the app and log in (if required).
  2. Once logged in, go to “Settings”.
  3. Scroll down to the email subsection.
  4. Press "change your e-mail" and enter your new address in the field provided.
  5. Tap "Edit Email".
  6. Exit the app and log in to your old email address.
  7. Once logged in, and click on the confirmation link sent from “[email protected]”.

And There you go! Your new address is now active.

How to Change Your Email Address in Etsy on an iPhone

Through the Etsy iOS app, buyers and sellers can access the platform on the go.

You can also use it to update your personal information, including your phone number and email address.

Here's how to update your email address from the app:

  1. Open the app and log in.
  2. Go to "Settings".
  3. Go to the email subsection of your account.
  4. Tap on “edit your email”.
  5. Enter your new address in the field provided.
  6. Tap "Edit Email".
  7. Exit the app, sign in to your old email address, and tap the verification link sent by Etsy Support.

Optionally, you can change your email address by logging into your account through the web version of Etsy. Just open your Safari browser and visit the Etsy website.


Additional FAQs

Can I use one email address on different Etsy accounts?

No. Your Etsy email address can only be attached to one Etsy account. If your preferred email address is already in use on another account, you may consider taking the following steps:


1. Change your old account email address to something else you don't intend to use.


2. Update your current Etsy account to the preferred email address.

If I close my Etsy account, can I use my old email address to open a new account?

No. Closing an Etsy account does not release the email address for use on another Etsy account. If you opened a new Etsy account but want to continue using your old email address, follow these steps:

1. Reopen your old Etsy account.

2. Change your old account email address to something else you don't intend to use.

3. Update your current Etsy account to the preferred email address.

Keep up to date

Etsy has helped millions of entrepreneurs around the world earn income from their talent, expertise, and passions.

If you're a buyer, changing your email address means you'll have a reliable channel of communication with sellers and Etsy Support. You can also change your email address if you think your current address is exposed to scammers, scammers or scammers.

If you're a seller, you can improve your store's performance by changing your email address so customers can contact you more easily. You can also set up a new email account for exclusive use with Etsy. This way, you can declutter your inbox and stay organized.

Are you an Etsy seller or buyer? What are some of the reasons you feel the need to change your email address?

Let us know in the comments section below.

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