Phone Not Receiving Text Messages – How To Fix It

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Bernard Perron
@bernardperron
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Texting but not getting a response is like having a one-way conversation. If you send someone a personal text message and get no response, it could lead to an unfortunate misunderstanding, a missed business deal, or the inability to get an important question answered.

But rather than human error, the problem could be with your phone. There could be several reasons why your smartphone may have stopped receiving text messages. But the good news is that there are also several things you can do to fix the problem yourself. Keep reading this article to learn ways to fix the problem before a technical inconvenience turns into a disaster.



iPhone not receiving text messages

Technology allows us to send messages anywhere in the world in seconds. Worldwide, between 5 and 6 billion text messages are sent every day. In the United States alone, 81% of Americans use text messages to communicate for personal, social and professional purposes.

So, you probably use your iPhone's messaging app as often as you make actual calls, if not more. This means that you may know that the three key components needed to send a text message are your device, the app, and the network. Problems that can occur with one or more of these components include:

  • The machine does not work properly
  • The network does not receive or send messages
  • The messaging app is malfunctioning

If any of these events occur, you may not receive the message you expect. If you're not receiving a text message, try one of these suggestions:


Contact Apple Support if your iPhone still isn't receiving messages. Apple provides comprehensive troubleshooting and support online and by phone. You can also download the Apple Support app for more help.


Do not receive text messages from anyone

Is your device failing to receive messages from anyone, no matter what type of device they are using? Many iPhone users fixed this problem with one of these fixes:

Reset your network. iPhones come with a network settings reset option built into the device. Follow these steps:

  1. Open the “Settings” app.
  2. Go to "General" and press "Reset".
  3. Tap on the “Reset Network Settings” option.

Check if your carrier settings are updated. Local operators regularly release updates. Follow the steps below to fix any interference with incoming texts on your iPhone.

  1. Open the “Settings” app.
  2. Go to “General” and access the “About” menu.
  3. Scroll down to "Personal" and you will find the name of the network and the current version of the provider's network.
  4. Tap "Network provider". Your iPhone will be updated to the latest available version.

Disable and then re-enable airplane mode. This is a common fix for network-related issues. Here's how:

  1. Pull down the Control Center in the upper right corner of the home screen.
  2. Activate airplane mode. Wait a few seconds and turn it off.
  3. Have someone text you to see if this fix worked.

Disable and enable iMessage. This fix is ​​similar to disabling and re-enabling airplane mode.



  1. Open the “Settings” option.
  2. Go to "Messages" and then use the iMessage toggle to turn messages off.
  3. Wait a few seconds and activate iMessage.
  4. Test this fix by having someone text you.

Hopefully one of these solutions will save you a trip to the Apple Store to have your device repaired or replaced.

Do not receive text messages from only one person

If you're not getting text messages from a specific person, try these suggestions.

  • Check if you are in an area with Wi-Fi or cellular data.
  • Disable iMessage and restart your device.
  • See where you can receive and respond to messages. Go to Settings > Messages > Send & Receive.
  • Find out if you share the same Apple ID with another device, which can block your messages. To resolve this issue, follow these steps:
    1. Completely erase the phone that shares your Apple ID.
    2. Set up the other device as a "new" iPhone by following the steps from Apple Support.
    3. Delete the contact. Make sure the entire thread for this contact is deleted. Add the contact again.

Sometimes fixing a problem with your iPhone is easy if you take advantage of the online support provided by Apple. You can research possible solutions by browsing the questions and answers in the Apple Support Community. Other iPhone users probably have the same problem. You will find several possible solutions, one of which may solve your problem.



Android phone not receiving text messages

If you are using an Android device and not receiving text messages from others using various devices, you can try one of these solutions.

Do not receive text messages from only one person

Your Android phone may well receive messages from everyone but one person. If you find that you are not receiving messages from a specific contact, try the following:

  1. Confirm that you didn't block them by mistake.
  2. Delete the contact and add it again.
  3. Check if you need to specify a country code for their number (for example, +1 is the code for US numbers).
  4. Ask the sender to verify that the message was sent from their end.

You should also visit your cellular service provider's website to see if they are having any network-wide issues. Some problems with the network are not obvious to the user but may exist and affect certain functions. You can check network alerts and updates on their website.

Technical difficulties or lack of communication

Successful communication is a two-way street. A response to an email can make or break an agreement or a relationship. You might not know you're not receiving text messages until someone asks you why you're not replying. Fortunately, there is help and support readily available to help you fix the problem and make amends quickly.

Have you ever discovered that you are not receiving text messages? Were you able to solve the problem yourself? Tell us about your experience in the comments section below.

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